Features and functionalities

Explore the commonly-asked questions about configuring, customizing, and setting up Surveys for JSM:

How to use JQL condition to filter which issues/projects trigger a survey for selected closed tickets?

Do you have a quick video on steps to setup JSM Survey?

How to use feedback custom fields to build automation, JQL queries, filters, and dashboards

How to schedule a survey trigger?

How do we use the export all scales function?

What is the difference between the export and export all scales function?

How does the scale correlate with the metric scores?

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