We have a short release lifecycle of up to once or twice a week to quickly improve our products and deliver them promptly.

Note that due to the way Atlassian Connect apps are designed, we don't necessarily release a new Marketplace version for every release. This means multiple app versions may correspond to a single Marketplace version.

21-04-2023

Features

  • We've added Reminders, users can now set a time to send a reminder for unanswered surveys.
  • We've added Email notifications for new surveys, surveys will now be sent in a separate email, with a better and more attractive look and feel.
  • We've added Individual Performance, managers can now look at individual agent performance, using the Survey Report.

Improvements

  •  Project Admins can now access the 'Configure' tab.

10-03-2023

Improvements

  • UI enhancements.

24-10-2022

Features

  • Word Cloud Chart ☁️ - Get the most out of your customer's feedback, increasing the value of the comments section of your surveys by highlighting words based on frequency.

Bug Fix

  • Custom URLs are now supported

14-10-2022

Features

  • We've added a new Settings page that allocated all configurations on the same page, with an improved UI.

Bug Fix

  • Fix issue that causes a low NPS alert to be triggered even when NPS option is turned off.
  • Fix issue that did not include NPS 6 as a low score.

09-09-2022

Features

  • We've added new notifications to inform our users about new features.
  • We've added a way to add a goal for your NPS, CSAT, and CES metrics. 

Bug Fix

  • Fix the issue where users were able to submit surveys with no rating.
  • Fix the issue that was causing some errors on report numbers.

25-07-2022

Features

  • We've added email notifications for when a survey has been answered

Improvements

  • Done URL is now being validated.

04-07-2022

Features

  • We've added a way for admins to customize the look and feel of the survey page, adding a logo, color banner, and success message.

Bug Fix

  • Fixed issues that were causing the toggles not to show up correctly.

06-06-2022

Features

  • We've added a new report for surveys.

Improvements

  • UX improvements to the settings page.

26-05-2022

Improvements

  • We've added a more appealing new set of icons to customize the surveys.

12-05-2022

Improvements

  • We've removed the save/cancel buttons from the Survey Settings page.

05-05-2022

Features

  • We've added a feature that allows the administrator to set the order of the survey questions.

Improvements

  • Security enhancements.

18-04-2022

Improvements

  • Security enhancements.

  • Survey can only be responded to one time.

07-04-2022

Improvements

  • Security enhancements.

  • We've improved the UI of the settings menu.

Features

  • We've added a number of pre-made options for the automated comment.

01-03-2022

Improvements

  •  Security improvements

30-11-2021

Features

  • Added start and end date parameters to REST API.

Improvements

  • List of surveys in the survey report is now properly paginated.
  • Review notes can now be edited.