Release notes
1.36.0
Marketplace Version: 1.1.4-AC
New Features
- We’ve added a feature that allows admins to configure different scales for the rating-type questions on their surveys (3, 5, 7, 10).
Bug Fixes
- Fixed issues that were causing some UI glitches.
- Fixed issue preventing the report page from loading correctly for users that didn't go through the settings page.
1.35.0
Marketplace Version: 1.1.4-AC
New Features
- We’ve added an icon to better identify the Survey Report section.
Bug Fixes
- Fixed issue that was preventing the report filter from being applied without changing the date range.
- Fixed issue that was preventing the report assignee filter from showing org admin users.
Improvements
- UI enhancements on survey email notification.
1.34.0
Marketplace Version: 1.1.4-AC
New Features
- We’ve added the ability to sort the open questions.
Bug Fixes
- Fixed some issues that were causing reports not to be accurate in same cases.
1.33.0
Marketplace Version: 1.1.4-AC
New Features
- We've added an internal comment for when receiving a low NPS score.
- We've added an internal comment for when a survey was answered.
- We’ve added the option to add multiple open questions to the survey.
Bug Fixes
- Fixed issue when sending email notification and sender name was empty.
- Fixed responses list window not being responsive which was preventing proper viewing/pagination on resolution change.
1.32.0
Marketplace Version: 1.1.4-AC
New Features
- We've added email configuration options. Add a logo, banner, or edit the sender's friendly name.
Improvements
- Minor Improvements
1.31.0
Marketplace Version: 1.1.4-AC
New Features
- We've added Reminders, users can now set a time to send a reminder for unanswered surveys.
- We've added Email notifications for new surveys, surveys will now be sent in a separate email, with a better and more attractive look and feel.
- We've added Individual Performance, managers can now look at individual agent performance, using the Survey Report.
Improvements
- Project Admins can now access the 'Configure' tab.
1.30.0
Marketplace Version: 1.1.4-AC
Improvements
- UI enhancements.
1.29.0
Marketplace Version: 1.1.4-AC
New Features
- We've added Word Cloud Chart ☁️ - Get the most out of your customer's feedback, increasing the value of the comments section of your surveys by highlighting words based on frequency.
Bug Fixes
- Fixed Custom URLs not being supported.
1.28.0
Marketplace Version: 1.1.4-AC
New Features
- We've added a new Settings page that allocated all configurations on the same page, with an improved UI.
Bug Fixes
- Fixed issue that was causing a low NPS alert to be triggered even when NPS option was turned off.
- Fixed issue that was not including NPS 6 as a low score.
1.27.0
Marketplace Version: 1.1.4-AC
New Features
- We've added new notifications to inform our users about new features.
- We've added a way to add a goal for your NPS, CSAT, and CES metrics.
Bug Fixes
- Fixed the issue where users were able to submit surveys with no rating.
- Fixed the issue that was causing some errors on report numbers.
1.26.0
Marketplace Version: 1.1.4-AC
New Features
- We've added email notifications for when a survey has been answered
Improvements
- Done URL is now being validated.
1.25.0
Marketplace Version: 1.1.4-AC
New Features
- We've added a way for admins to customize the look and feel of the survey page, adding a logo, color banner, and success message.
Bug Fixes
- Fixed issues that were causing the toggles not to show up correctly.
1.24.0
Marketplace Version: 1.1.4-AC
New Features
- We've added a new report for surveys.
Improvements
- UX improvements to the settings page.
1.23.0
Marketplace Version: 1.1.4-AC
Improvements
- We've added a more appealing new set of icons to customize the surveys.
1.22.0
Marketplace Version: 1.1.4-AC
Improvements
- We've removed the save/cancel buttons from the Survey Settings page.
1.21.0
Marketplace Version: 1.1.4-AC
New Features
- We've added a feature that allows the administrator to set the order of the survey questions.
Improvements
- Security enhancements.
1.20.0
Marketplace Version: 1.1.4-AC
Improvements
- Security enhancements.
- Survey can only be responded to one time.
1.19.0
Marketplace Version: 1.1.4-AC
New Features
- We've added a number of pre-made options for the automated comment.
Improvements
- We've improved the UI of the settings menu.
1.18.0
Marketplace Version: 1.1.4-AC
Improvements
- Security enhancements.
1.17.0
Marketplace Version: 1.1.4-AC
New Features
- We've added start and end date parameters to REST API.
Improvements
- List of surveys in the survey report is now properly paginated.
- Review notes can now be edited.