Support Resources Knowledge Base This section of the documentation provides general and miscellaneous knowledge base articles. Dual Licensing License Purchase FAQ ServiceRocket Add-on Dependencies Are the Randombits Libraries Still Required? How do I use Recipes that use the Storage Format with the Confluence Source Editor? How to solve the issue of add-ons being disabled after updating Core plugins or RB plugins How to Upgrade ServiceRocket add-ons from Confluence 3.x to 4.x and Above? Knowledge base for CVE-2021-44228 Knowledge base for CVE-2022-22965 Modern version of ServiceRocket add-on(s) and ServiceRocket Util Library fail to enable New macros do not appear upon installing Cloud app ServiceRocket apps availability for Atlassian Cloud ServiceRocket apps compatibility with Confluence 8 ServiceRocket apps compatibility with Data Center The license could not be verified: License Certificate has expired! ×