This page contains security information about Scaffolding Forms & Templates Cloud.


  • We never store any Confluence data on our servers.


  • We take great pains to secure the connection between your Confluence and our server at

  • We do not access or store your Confluence credentials anywhere.


  • The app is fully compliant with GDPR as this has also been enforced by Atlassian for all Confluence Cloud Apps.

  • ServiceRocket understands the importance of privacy. Please read our Privacy Policy for more information.

Frequently asked questions

Where are your development and support teams located?
  • Our development and support teams are located in Palo Alto (United States), Kuala Lumpur (Malaysia), and Santiago (Chile).

Can I have more detailed information about data retention, internal procedures, risk management, etc.? Do you provide help in answering third-party vendor questionnaires?
  • We can provide a copy of our SOC 2 Type II compliance report upon signing an NDA between ServiceRocket and your company.

Can you provide your data processing agreement/addendum?
  • Yes, contact our Support team and we can provide the DPA upon signing an NDA between ServiceRocket and your company.