Summary

Unable to add/delete either bindings or mappings. After clicking on the Save button, it just keeps loading without saving the changes:


Environment

  • Any JIRA version

  • Any version of the connector

Diagnostics Steps

Error (401) can be seen from the network console on Chrome when trying to save the changes.

Cause

The current user does not have the "Administer Projects permission for the Jira project that is being added/deleted from the bindings and/or the mappings.

Workaround

Not applicable.

Resolution

Grant the "Administer Projects" permission to the current user who needs to add the new binding or mapping.