Summary

When adding an Entity Mapping in the Bindings page, the available Salesforce Objects is not shown in the dropdown and cannot be searched. 

Environment

  • JIRA Cloud

Diagnostics Steps

Not applicable.

Cause

There are no defined Salesforce Objects set up in the Connection Configuration page. 

Workaround

Not applicable.

Resolution

  1. Go to Apps > Salesforce > Connections > Configure

  2. Click Add Salesforce Objects and add the required Salesforce Objects.

  3. You may choose to toggle Import Layout on to automatically import fields from the Salesforce Object.

  4. Click Next and click Apply Changes on the top right of the page.