Add-on:

Classic Connector for Salesforce & Jira

Question:

What permissions does my JIRA User need to work with JIRA?

Answer:

In order to use the Connector for Salesforce & JIRA reliably on the JIRA side, the user must have the Browse Project, Create Issues and Edit Issues permissions for the relevant project.

The user should also have Add Comment, if comments are also being synced.