Quick Migration Guide Connector for Salesforce & Jira

Navigation tips:

Determine which platform you will be migrating from - Server or Data Center. Refer to either "Migration from Server" or "Migration from Data Center" below.
Confirm the connector deployed on your server, which would be either Connector for Salesforce & Jira or the older Classic Connector for Salesforce & Jira. Navigate to the tab with the destination platform, which would be either Data Center, Cloud, or Server.

Migration from Server

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At the end of this guide, you will have:

Completed a review of pre-requisites.
Planned out your migration
Run the Jira Cloud Migration Assistant (JCMA) to choose the projects and other data that you want to migrate.
Import data and settings into the Jira Cloud site

Current Product Version	Platform	Target Product Version	Platform	Available App Migration Path	License Migration	Notes/Consideration
Connector for Salesforce & Jira	Server	Connector for Salesforce & Jira	Cloud	Migrating from Connector for Salesforce & Jira server to cloud	Needed	Understand the feature differences between the connector for Jira Server and Jira Cloud. Allocate time for a test migration to understand the steps required to migrate data and complete re-configuration. This guide assumes you have successfully migrated your Jira Server data into Jira Cloud, per Atlassian's instructions.

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At the end of this guide, you will have:

Current Product Version	Platform	Target Product Version	Platform	Available App Migration Path	License Migration	Notes/Consideration
Classic Connector for Salesforce & Jira	Server	Connector for Salesforce & Jira	Cloud	Migration Path is available (Servicerocket on-demand service)	Needed	Understand the feature differences between the connector for Jira Server and Jira Cloud. Allocate time for a test migration to understand the steps required to migrate data and complete re-configuration. This guide assumes you have successfully migrated your Jira Server data into Jira Cloud, per Atlassian's instructions.

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Current Product Version	Platform	Target Product Version	Platform	Available App Migration Path	License Migration	Notes/Consideration
Connector for Salesforce & Jira	Server	Connector for Salesforce & Jira	DC	Not Needed	Needed	Server to Data Center migrations involves no data migration at all. Thus no extra efforts are needed.

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Current Product Version	Platform	Target Product Version	Platform	Available App Migration Path	License Migration	Notes/Consideration
Classic Connector for Salesforce & Jira	Server	Classic Connector for Salesforce & Jira	Data Center	Not Needed	Needed	Server to Data Center migrations involves no data migration at all. Thus no extra efforts are needed.

The migration path is not ready.. but we can help.

The services team may be able to help until the migration path is ready. Please raise a support ticket with the ServiceRocket Support Team.

The migration path is not ready.. but we can help.

The services team may be able to help until the migration path is ready. Please raise a support ticket with the ServiceRocket Support Team.

Migration from Classic Connector for Salesforce & Jira Data Center to the new and improved Connector for Salesforce & Jira Data Center

The migration path is not ready.. but we can help.

The services team may be able to help until the migration path is ready. Please raise a support ticket with ServiceRocket Support Team.

Migration from Connector for Salesforce & Jira for both Data Center & Server to Connector for Salesforce & Jira Cloud

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Current Product Version	Platform	Target Product Version	Platform	Available App Migration Path	License Migration	Notes/Consideration
Connector for Salesforce & Jira	Server	Connector for Salesforce & Jira	Cloud	Migrating from Connector for Salesforce & Jira server to cloud	Needed	Understand the feature differences between the connector for Jira Server and Jira Cloud. Allocate time for a test migration to understand the steps required to migrate data and complete re-configuration. This guide assumes you have successfully migrated your Jira Server data into Jira Cloud, per Atlassian's instructions.

Click here to expand...

Current Product Version	Platform	Target Product Version	Platform	Available App Migration Path	License Migration	Notes/Consideration
Classic Connector for Salesforce & Jira	Server	Connector for Salesforce & Jira	Cloud	Migration Path is available (Servicerocket on-demand service)	Needed	Understand the feature differences between the connector for Jira Server and Jira Cloud. Allocate time for a test migration to understand the steps required to migrate data and complete re-configuration. This guide assumes you have successfully migrated your Jira Server data into Jira Cloud, per Atlassian's instructions.