Plugin:

Classic Connector for Salesforce & Jira

Question:

Is Classic Connector for Salesforce & Jira impacted by Multi-Factor Authentication enforcement by Salesforce ?

Answer:

Yes, the Classic Connector for Salesforce & Jira does not support Multi-Facto Authentication (MFA) at this time. Salesforce has announced that the MFA will be enforced as of February 1, 2022 for all following products.

Products built on the Salesforce Platform, including: Sales Cloud, Service Cloud, Analytics Cloud, B2B Commerce Cloud, Experience Cloud, Industries products (Consumer Goods Cloud, Education Cloud, Financial Services Cloud, Government Cloud, Health Cloud, Manufacturing Cloud, Nonprofit Cloud, Philanthropy Cloud), Marketing Cloud–Audience Studio, Marketing Cloud–Pardot, Platform, Salesforce Essentials, Salesforce Field Service, and partner solutions

Our engineering team is currently looking into providing a mechanism to support MFA for the Classic Connector for Salesforce & Jira.