Page Feedback for Confluence allows you to provide feedback about page content and evaluate a page’s reception. Collect and aggregate feedback for Confluence content within a space.
Challenges
A page may be outdated, inaccurate, or irrelevant. How do you track the health of a page to help content creators with content maintenance?
To continue improving the quality of the content, feedback is necessary. This is especially true when maintaining a Confluence space that serves information to the organization, administrators, and public-facing users.
The Confluence comment section does not have specific categories or queries that you want to specify to your users or a way to quantitatively and qualitatively measure the quality of a space.
Benefits
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Maintain confidence in your content.
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Track feedback over time to see how your content is evolving.
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Use the feedback to improve your content and make it more useful for your users.
Key features
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A discreet and non-intrusive mechanism for readers to provide feedback on a page’s content.
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Content creators can increase the visibility of a feedback mechanism for readers.
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A dashboard that allows content managers and creators to review and prioritize their actions based on the feedback received.
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Set up webhooks to create action items such as Workplace posts, Jira, or JSM tasks for their teams.
Use cases
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Document management
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Document health-monitoring
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Feedback collection and approval