Revoke a Venafi certificate

This page covers the revocation of a Venafi certificate via a typical request form on Jira Service Management.

Your company may have configured the Venafi request forms differently. For example, the forms may have different icons, page titles, colors, and layout. If you cannot find your company's Venafi-related forms, contact your IT support department or Jira administrator.

Guide

1. Open your company's IT service desk or IT support web page. In this example, the Venafi-related forms can be seen on top. Click on Revoke Venafi certificate.
   
   

   

2. Type in a brief summary of the certificate revocation request, zone details, certificate's common name, and reason for revocation.
   
   

   

   
   
3. Submit the JSM request. The request will go through workflow set by your JSM administrator.
   
4. If the request is successful, you may see a comment to confirm the revoked certificate.
   
   

   

   
   

In some organizations, only the administrator can revoke certificates. So there may be a significant delay before the certificate is actually revoked after you raise a request.