This page covers the revocation of a Venafi certificate via a typical request form on Jira Service Management.
- Open your company's IT service desk or IT support web page. In this example, the Venafi-related forms can be seen on top. Click on Revoke Venafi certificate.
- Type in a brief summary of the certificate revocation request, zone details, certificate's common name, and reason for revocation.
- Submit the JSM request. The request will go through workflow set by your JSM administrator.
- If the request is successful, you may see a comment to confirm the revoked certificate.