Part 1 - Building a knowledge base
In Confluence, create a new Space for your new knowledge base. Then, create the sub-pages of each category with the following hierarchy:
- Knowledge Base Home
- How to
- Issues and Solutions
Using Scaffolding Forms & Templates, we will now build some templates for each category's article.
- Go to Space tools on the bottom left corner of the Confluence sidebar.
- Select Content Tools.
- In the User Created Templates section, click on Create New Template.