You must be:
- An admin of the Jira Cloud instance.
- Either a technical contact or billing contact of the Jira Cloud instance. To verify, log in to MyAtlassian and ensure the Jira Cloud instance appears in the Licenses page.
- Log into your Jira Cloud.
- Go to > Apps > Find new apps.
Locate Sentiment Analysis for JSM info.
- Click Free trial to download and install your add-on.
- You're all set! Click Close in the Installed and ready to go dialog window.