Benefits

  • Easy report creation for people who run customer support.

  • Create an insightful dashboard filled with industry-standard reports that can help improve your support team's operation and performance.

  • Keep support engineers and support managers up-to-date with the most vital metrics that help to identify problems before they even appear.

Key features

  • Create / manage data source

  • Create reports in the dashboard

  • Customizing dashboard

  • Reports filtering

  • Dashboard sharing (coming soon)

Use cases

  • Customer help desk
  • ITSM service desk