Overview
Eliminate appointment chaos for JSM by offering self-service booking, customizable settings, and in-platform meeting management for a happier, more productive experience with Scheduler for JSM.
Challenges
Although customers are frequently serviced through JSM, the absence of an option for them to schedule online appointments with agents necessitates the use of third-party applications for appointment coordination and management by both parties.
Key benefits
Receive assistance from a Service Desk agent faster.
Streamline the workload.
Enhance collaboration with all parties involved.
Improve service experience for customers.
Key features
Self-service appointment booking
Configure appointment sessions
Integrated meeting management
Specify service availability
Connect multiple calendars
Assign specific projects
Use cases
Technical support and troubleshooting
Sales consultations
Schedule onboarding session
Customer service calls
Internal team meetings