Summary

The image file types included in the Field Group/Paragraph macro render correctly on the page. However, when exporting the page into a PDF/Word document, some image file types do not render. 

Image file type

File extension

Rendered on exported Word document

Rendered on exported PDF document

Image file type

File extension

Rendered on exported Word document

Rendered on exported PDF document

AVIF

.avif

(error)

(tick)

WEBP

.webp

(tick)

(error)

SVG

.svg

(error)

(tick)

Environment

  • Confluence Cloud

Diagnostics Steps

For this example, a .webp image file type is used. 

  1. In the Field Group/Paragraph macro, insert a .webp file image type. 

  2. Click More Actions > Export > Export to PDF

  3. Open the PDF file. The image file type is not rendered. 


Cause

Due to limitations with Confluence Cloud's image file type support, certain image file types are not rendered with PDF/Word documents. 

Even if the affected file image type is included anywhere on the page, outside of the Field Group/Paragraph macro, the same rendering issue will occur when exporting to PDF/Word documents. 

Workaround

Reupload the affected image file types as .jpg or .png format before exporting the page to PDF/Word documents.

Resolution

Not applicable.