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The warning "Session storage disabled or unavailable!" appears when accessing Jira issues


When opening a Jira issue, the following message appears on the screen:


  • Chrome browser

Diagnostics Steps

Not applicable.


This happens when a user enables the "Block third-party cookies" settings in Chrome (or a similar setting in other browsers).


Not applicable.


  1. On your computer, open Chrome.

  2. At the top right, click the vertical ellipsis > Settings.

  3. Scroll down to Privacy and security, and click Cookies and other site data.

  4. Select the option “Allow all cookies" or add under "Sites that can always use cookies". is an intermediary server that transfers data between Jira and Salesforce.  For more info, please refer to Security statement.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.