Summary

After configuring the Salesforce Connection in JIRA, the Salesforce Objects are not loading:

Environment

JIRA Cloud

Chrome Version 69.0.3497.100 and above

Diagnostics Steps

Not applicable.

Cause

Chrome browser prevents websites from saving and reading cookie data.

Workaround

Not applicable.

Resolution

Disable "Block Third Party Cookies" in Chrome setting:

  1. Access Chrome's settings.

  2. Scroll down and click on Advanced.

  3. Click on Content Settings then click on Cookies.

  4. Disable "Block third party cookies".