Salesforce/Associations section not loading on Jira issues
Summary
Salesforce/Associations section not loading on Jira issues:
Environment
Jira server
Diagnostics Steps
Not applicable.
Cause
Sometimes the Jira plugins cache may affect the way the Connector works locally in Jira. In this case, the Salesforce/Association fails to load.
Workaround
Not applicable.
Resolution
Please clear the plugins cache in Jira by following the steps described below:
Shut down JIRA
Delete the following hidden plugin cache directories:
JIRA_HOME/plugins/.bundled-plugins JIRA_HOME/plugins/.osgi-plugins
Restart JIRA (These directories will be recreated on JIRA reboot with new plugin cache)
Downtime is required.