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Step 7 - Synchronizing data between Jira and Salesforce

Synchronizing data between Jira and Salesforce

This video guides you through various features involving synchronizing data between Jira and Salesforce. 

We'll start by pulling data from a Jira Issue so that the Salesforce case that it's associated with will have the latest data from Jira. Then, we'll edit the Salesforce case with an update of our own, and push that new data back to Jira. Finally, we'll add a Salesforce comment and see how it appears in Jira.

You may also want to check out the relevant documentation pages:

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What's next?

Now that you have the basics of the Salesforce and Jira Connector, you may want to check out the rest of the features and customization options.

If you are an administrator, check out the Administrator's guide.

If you want to check out user features, check out the User guide.

If you have questions, our Support representatives will be ready to help you out.

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