Add-on:

Classic Connector for Salesforce & Jira

Question:

Why is there no option selectable in the JIRA issue creation page (JIRA Issue Creation Endpoint)?

Answer:

If you are facing the following problem of having no option in this drop-down menu:

Then please ensure you have associated the JIRA project with the correct mapping scheme:

  • Go to Cog Icon  > Projects > select the project from the list > Administration > Project Mappings.