Related JIRA Issues View May Appear Blank

Classic Connector for Salesforce & Jira

Related JIRA Issues View May Appear Blank

Newer browsers have implemented a stricter security implementation which can cause the Related JIRA Issues view to appear blank, as below:

Workaround for Chrome

1. On the Salesforce.com Object page, click on the Shield icon to the right of the address bar:
   
   

   

   
   
   

2. In the pop-up window that appears, click on Load unsafe script:
   
    
   
   

3. Click Done.

Workaround for Firefox

1. On the Salesforce.com Object page, click on the Shield icon to the left of the address bar:
   
   

   

   
   
   

2. In the pop-up window that appears, click on the upside-down triangle next to the Keep Blocking button:
   
   

   

   
   
   

3. Click Disable Protection on This Page:
   
    

   

I am using Jira 7.6 and above and I still experience this issue

This is related to Jira's clickjacking protection feature. Please refer to this KB article.