Introduction

This is a directory of knowledge base articles regarding mapping with the Connector of Salesforce.com and JIRA by ServiceRocket.

Contents

I can't add a mapping for read only field: Status
How do I synchronize users between Jira and Salesforce?
Why Can I Not See Any Remote Objects When I Create a Mapping?
Why is there no option selectable in the JIRA issue creation page (JIRA Issue Creation Endpoint)?
How to Convert 15-character Salesforce IDs to 18-character IDs
Which Mapping Am I Using for This JIRA Project?
Salesforce custom objects aren't being populated in the mapping screen