Classic Connector for Salesforce & Jira / Getting help / Knowledge Base Mapping IntroductionThis is a directory of knowledge base articles regarding mapping with the Connector of Salesforce.com and JIRA by ServiceRocket.Contents I can't add a mapping for read only field: Status How do I synchronize users between Jira and Salesforce? Why Can I Not See Any Remote Objects When I Create a Mapping? Why is there no option selectable in the JIRA issue creation page (JIRA Issue Creation Endpoint)? How to Convert 15-character Salesforce IDs to 18-character IDs Which Mapping Am I Using for This JIRA Project? Salesforce custom objects aren't being populated in the mapping screen ×