Classic Connector for Salesforce & Jira


Connection Test Fails with Error: "The bundle is uninstalled"


If the Connector performs the connection test and you receive the following error message:

Failed to establish connection to remote system: The bundle is uninstalled.

This usually happens after upgrading the Connector.

The reason this happens is because during the installation process, some of the related JAVA components fails to initialize properly.

Solution: Restart the JIRA instance to solve the problem.