Introduction

This is a directory of knowledge base articles regarding configuration of the Connector of Salesforce.com and JIRA by ServiceRocket.

Contents

How Do I Enable the Connector Debug Log?
How Are Comments Handled?
How do I show the total number of associated Salesforce.com Objects?
What permissions does my Salesforce User need in Salesforce?
What permissions does my JIRA User need to work with JIRA?
I want Salesforce to return more search results
Why are some Salesforce fields not available in my Display Template for my Remote System Reference field?
Connector Fetch REST API - How do I show a human readable date in Visualforce pages
Adding Additional Fields to the 'associated Jira Issues' Visualforce page in Salesforce
Configuring the connection cache expiry