Here is some useful security-related information about Publisher for Confluence Cloud to Salesforce.


  • How does the app connect to both sites?

    • The app connects on both sides with the provided APIs (from Atlassian and from Salesforce), and it uses the required authentication methods.

  • How is data secured in transit?

    • Data travels through SSL using HTTPS.

  • Where does the data go (does it pass through any ServiceRocket servers, for example)?

    • We host our application on AWS, These credentials are sent to our app on AWS which is secured using standard security protocols and then the app calls Salesforce on your behalf.

  • What permissions does the app have?

    • It can perform requests on your behalf at any time.

    • It provides access to your data via the web

    • It can access and manage your data.