Enabling API access

1. Click on Home, then click on Administration → Users.
   
   

   

2. In the Users section, click on the user's profile under the Profile column.
   
   

   

3. Scroll down to the Administrative Permissions section and check that the profile assigned to you has API Enabled checked.
   
   

   

   

   NOTE

   You need administrator access to edit the profile and enable the API Enabled permission.

Other Salesforce configuration steps

• Enable Lightning Knowledge and its permissions
• Setting up articles