After a space is migrated from server to cloud, request approval made in any pages cannot be completed because the Send Request button is unclickable, and is constantly spinning.  


  • Jira Cloud

Diagnostics Steps

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This issue is caused because one of the page’s has a page restriction within the space prior to the migration.

Confluence apps are unable to access restricted content through REST API.  More information on this can be found here.


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  1. Remove any page restrictions on the space level.

  2. Go to Space Tools > Permissions > Restricted Pages.

  3. Remove all the restricted pages and migrate the space to cloud again.

  4. The Send Request button will work as expected.