This is a guide to test a rule that you've set. If you have not setup a rule, see Creating a rule.

Steps

  1. Visit Workplace.

  2. Visit a Workplace group that has been set as part of monitoring setup.

  3. Create a post (or add a comment to an existing post) with a key phrase that has been set as part of Divisions setup.
    In this example, "This is a test" is the key phrase.



  4. You should receive a direct message from Admin Utilities by ServiceRocket bot.
    You should also be able to see a Workplace post created in the Workplace group(s) that has been set as part of Rules setup.

    An example of direct message:



    An example of group post: