Testing a rule
This is a guide to test a rule that you've set. If you have not setup a rule, see Creating a rule.
- Visit Workplace.
- Visit a Workplace group that has been set as part of monitoring setup.
- Create a post (or add a comment to an existing post) with a key phrase that has been set as part of Divisions setup.
In this example, "This is a test" is the key phrase.
- You should receive a direct message from Admin Utilities by ServiceRocket bot.
You should also be able to see a Workplace post created in the Workplace group(s) that has been set as part of Rules setup.
An example of direct message:
An example of group post: