Ourly is an administration app that allows users without email addresses to sign up for a Workplace account. It also allows these users to recover their lost or forgotten passwords.

Before a user can sign up, an administrator must create a placeholder user in Workplace. This page shows you the steps.

This app was previously called Emailless.

Prerequisites

  • You must have completed the steps at Installing Admin Utilities.
  • Your Workplace community must have been given access to this app. Contact ServiceRocket to request for an access.
  • You must be a Workplace administrator to create a placeholder user.

Steps

  1. Visit Workplace and log in as administrator.
  2. From the sidebar menu, click on Admin Panel. Choose People.

  3. From the top menu, click on Add People. Select Add Individual.

  4. Specify a Name, Employee ID, valid mobile phone number and Division, then click Add.
    1. (warning) Do not specify an Email address. If you do, the user creation will trigger the usual sign up flow, instead of using Ourly.
    2. (warning) You must enter a valid mobile phone number. It will be used later for verification purposes.

What's next?